0 1 00:00:00,590 --> 00:00:04,000 Question 3 is am I being consistent? 1 2 00:00:04,010 --> 00:00:05,630 Now what do I mean by this? 2 3 00:00:05,690 --> 00:00:10,730 It means that when you're designing for a website or when you're designing for an app, think about am I 3 4 00:00:10,720 --> 00:00:18,240 being consistent with my product in terms of my design? Is my design consistent with my brand? Are my web 4 5 00:00:18,240 --> 00:00:21,190 site and my apps consistent with each other? 5 6 00:00:21,200 --> 00:00:27,140 So this is a classic example of a inconsistent design. 6 7 00:00:27,140 --> 00:00:33,410 And I don't want to name and shame but this was a previous version of their website. 7 8 00:00:33,440 --> 00:00:41,870 Now this is a hairdressing company and styling company and their website happens to be tiled images 8 9 00:00:41,960 --> 00:00:48,260 happens to have a background of tiled images of what seems to be something from their previous holiday. 9 10 00:00:48,260 --> 00:00:52,300 Now the background makes me feel like maybe this is a travel agency, 10 11 00:00:52,310 --> 00:00:55,400 maybe they are based in an exotic location. 11 12 00:00:55,400 --> 00:00:56,210 I don't know. 12 13 00:00:56,510 --> 00:01:02,690 But the thing that really seals the deal is these tiny little airplanes. When you hover over them or when you 13 14 00:01:02,690 --> 00:01:03,900 roll over them, 14 15 00:01:04,340 --> 00:01:08,120 the airplanes actually fly off into the distance. 15 16 00:01:08,120 --> 00:01:11,930 Now what any of this has to do with hairstyling? 16 17 00:01:11,960 --> 00:01:19,000 I have no idea. And this is an example of an anti-pattern where the designer didn't think about consistency. 17 18 00:01:19,070 --> 00:01:23,160 You know this design has nothing to do with hairstyling. 18 19 00:01:23,180 --> 00:01:29,600 Now I'm glad to say that this company has actually gotten a web designer and have changed their web 19 20 00:01:29,600 --> 00:01:32,590 site so it no longer looks like this. 20 21 00:01:32,660 --> 00:01:33,980 But it's so important to 21 22 00:01:33,980 --> 00:01:40,070 ask yourself "Am I being consistent?" so that you at least avoid having your product or website named and 22 23 00:01:40,070 --> 00:01:42,020 shamed in design classes. 23 24 00:01:42,020 --> 00:01:50,360 Now another example of an anti-pattern is the error reporting tool that we had at a previous workplace. 24 25 00:01:50,510 --> 00:01:56,270 When you had an IT problem at this workplace and they had a website that looks like it was inherited 25 26 00:01:56,600 --> 00:02:04,320 from e-commerce website because you had to pick your IT problem and then you have to add it to cart 26 27 00:02:04,430 --> 00:02:11,300 and then you would have to check out your problem and then it would say something like congratulations 27 28 00:02:11,300 --> 00:02:12,950 your order has been made. 28 29 00:02:12,950 --> 00:02:19,730 So it was absolutely insane and it was so inconsistent with what you're trying to achieve that it just 29 30 00:02:19,730 --> 00:02:25,850 felt so confusing to use and a confused user is an unhappy user. 30 31 00:02:26,060 --> 00:02:33,050 So think about consistency not just in terms of appearance but also in terms of functionality. 31 32 00:02:33,050 --> 00:02:39,410 So if you're making a website for people to submit their IT problems don't make it like it's an e-commerce 32 33 00:02:39,410 --> 00:02:40,230 platform. 33 34 00:02:40,280 --> 00:02:43,270 It's very confusing and very jarring. 34 35 00:02:43,380 --> 00:02:47,360 So understand what your product does. Understand 35 36 00:02:47,390 --> 00:02:54,380 what is your branding, what is it that your company is all about and try to make your designs on your 36 37 00:02:54,460 --> 00:02:56,830 app or on your website consistent with that.